Delivery & Returns
Standard delivery is free on all orders for Turkey.
Your order will be dispatched within one working day (for orders placed until 12pm). Any orders placed during weekends or bank holidays will be processed on the next working day.
Standard delivery is 2-5 days in Turkey
Europe and other regions
Shipment is free for orders above 50 Euros, shipment fees vary depending on region and is calculated at check out.
Standard delivery for Europe is 5-7 days, we use local post office with guaranteed delivery terms.
Amando wants to make sure that you are happy with your purchase, however if you change your mind or unhappy with the product, please return the product(s) within 14 days. All returns must be in their original condition with the original packaging and tags.
Prior returning, please contact us by email at firstname.lastname@example.org or contact us through contact page with details of order number, your full name, delivery address. Returns should be posted to Amando Limited, Yazgulu Sokak Aktesi sitesi A Blok Da 6 Levazim Besiktas, Turkey
Upon receipt we will contact you for an exchange or a refund to the same credit or debit card used as soon as possible. The postage costs for the return will be paid by the customer.
We are sorry that we are unable to accept and refund products which are not received back in original packaging and condition.
Cancelling Your Order
To cancel your order please email us within the same day at email@example.com If the order has already been dispatched, you should follow the procedure above. Postage and shipping costs are non refundable.
Damaged or Goods with defects
Please contact us at firstname.lastname@example.org if you encounter any damage during shipment of the goods. We will arrange a refund or exchange depending on stock availability and agree a cost of return postage.
If you encounter any quality defects after receipt or using the product, please contact us by email and we will do our best to resolve the situation as quickly as possible.